Privacy review covers who provides data, who can access it, how long records are retained, and how requests are handled.
Data roles
Customers provide employee, payroll, account, and operational data so Payrovia can provide the service. Payrovia uses that data to operate the platform, support requested workflows, protect accounts, maintain audit history, and respond to service requests. Customer administrators remain responsible for the accuracy of employee records, payroll instructions, and user access decisions.
Employee records
Employee records may include personal details, work details, compensation, bank data, tax identifiers, statutory identifiers, documents, leave records, time records, approval notes, and payroll output context. These records are handled as sensitive business data and should be shared only by authorized users through approved product flows.
Access and retention
Access is controlled through account permissions and operational support procedures. Payroll records may need to be retained for legal, tax, accounting, dispute, security, and backup purposes. Retention periods can vary by country, customer configuration, and contractual requirement.
Subprocessors and transfers
Payrovia may use infrastructure, email, analytics, support, security, and payment providers to operate the service. Subprocessors are selected for a business purpose and are expected to protect the data they process. Cross-border processing can occur when infrastructure or support operations require it.
Requests and incidents
Customers should route employee privacy requests through their account owner or administrator so the request can be matched to the right records. If Payrovia identifies a security incident affecting customer data, the response path focuses on containment, investigation, customer notice, and remediation.
Website and operations
Payrovia may collect basic website and product usage data such as pages viewed, device information, referrer, approximate location, account events, and support interactions. Operational logs can be used to protect accounts, investigate suspicious activity, and support payroll review workflows.